Terms of service

Last Updated: 26 December 2025

1. Agreement to Terms

These Terms of Service (“Terms”) govern your use of the website gragsell.com and related services operated by Gragsell, operated by GragSell LLC (“we,” “us,” or “our”).

By accessing or using our website, you agree to be bound by these Terms and our:

  • Privacy Policy
  • Shipping Policy
  • Return & Refund Policy

2. Eligibility

You must be at least 13 years old to place an order on our website. By using our services, you confirm that you are legally able to enter into a binding agreement.

3. Use of the Website

You agree to use our website only for lawful purposes and in accordance with these Terms. You must not misuse the website, attempt unauthorized access, or engage in fraudulent or harmful activity.

4. Products & Orders

We strive to display accurate product information. However, minor variations in appearance, packaging, or presentation may occur.

All orders are subject to availability and payment authorization. We reserve the right to cancel or refuse orders in cases of suspected fraud, pricing errors, or technical issues.

An order confirmation email acknowledges receipt of your order. Orders are considered accepted once payment has been successfully processed and the order is prepared for shipment.

5. Pricing & Payments

All prices are displayed in U.S. Dollars (USD) unless stated otherwise.

Payment must be successfully completed before an order is processed or shipped. Payment terms are explained in our Payment Policy.

6. Shipping & Returns

Shipping methods, delivery timeframes, and costs are outlined in our Shipping Policy.

Returns, refunds, exchanges, and cancellations are governed by our Return & Refund Policy, which forms part of these Terms.

7. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of GragSell LLC or its licensors and may not be used, copied, or reproduced without prior written permission.

8. Limitation of Liability

To the maximum extent permitted by applicable law, GragSell LLC shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.

Nothing in these Terms limits your rights to refunds, replacements, or other remedies as required under applicable U.S. consumer protection laws.
Our total liability for any claim related to a purchase shall not exceed the amount paid for the order.

9. Governing Law

These Terms are governed by the laws of the State of Kentucky, United States, without regard to conflict of law principles.

10. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the website constitutes acceptance of the updated Terms.

11. Contact Information

Shop name: Gragsell
Businessname: GragSell LLC
Address: 3608 Rudd Ave, Louisville, Kentucky, 40212, United States

Email: contact@gragsell.com
Phone: +12512258735
Contact form: Contact page

Customer service opening hours (GMT-5/ET):
Monday – Friday: 9:00 AM – 5:30 PM
Saturday & Sunday: 10:00 AM – 3:00 PM

We strive to respond within 24 hours.

Thank you for choosing Gragsell.